Last updated: October 15, 2026
Thank you for shopping with Gordongift. Please review our shipping and delivery information below.
Shipping is free on all orders.
All orders are processed within 3 to 5 business days, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation notification.
Shipping transit time: 5 to 7 business days after dispatch.
Delivery times may vary depending on your location, carrier delays, customs processing, weather conditions and peak holiday seasons.
| Step | Time |
|---|---|
| Processing | 3 to 5 business days |
| Shipping | 5 to 7 business days |
| Estimated total | 8 to 12 business days |
Please make sure your shipping address is accurate and complete at the time of purchase. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.
Once your order has been shipped, tracking information will be provided when available so you can follow the progress of your delivery.
If you have any questions about shipping, delivery or your order status, please contact our customer support team at support@gordongift.com. We are happy to help.
Gordongift (a brand of CROCHETIQUE LIMITED)
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central, Hong Kong
Phone: (312) 286-9149
Email: support@gordongift.com
Customer support hours: Monday to Friday, 9:00 AM to 5:00 PM EST. Saturday and Sunday: closed.
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